Swiftcert Training

Health and Social care

The Following courses are related to Working and management in the Health and social care sector

You Can view additional Courses by category here

The Care Certificate

17 Modules 17 Hours

The Care Certificate is a nationally agreed set of standards that detail the learning outcomes and requirements that health and social care support workers are expected to be trained in before they can work unsupervised.

£35 + VAT

ADHD Awareness

4 Modules 45 Minutes CPD Approved

ADHD is a chronic condition that creates a range of persistent symptoms such as difficulty sustaining attention, hyperactivity and impulsive behaviour.

The course covers the definitions of ADHD, the different types of ADHD and how to recognise some key signs and symptoms. It'll also talk about how ADHD is diagnosed and treated, and offer some useful information about how to live with ADHD.

£25 + VAT

Anti Harassment and Bullying

4 Modules 32 Minutes CPD Approved

This course covers the commitments that should be laid out in your company's anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

£25 + VAT

Allergen Awareness

9 Modules 100 Minutes CPD, IIRSM, Gatehouse Awards & Institute of Hospitality Approved

This course covers general allergies, food allergies and food intolerances and explains the differences between them. It covers the 14 allergens controlled by legislation along with food additives and how they can trigger allergic reactions. It takes a detailed look at the symptoms of food allergies and takes in the wider picture discussing the current theories of why rates are increasing. It then finishes off by covering practical steps that can be taken to reduce the risk from allergens and also what steps can be taken both internally and externally to monitor the control measures.

£25 + VAT

Anti-Money Laundering

5 Modules 50 Minutes CPD & Institute of Hospitality Approved

This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.

£25 + VAT

Anti-Bribery and Corruption

5 Modules 50 Minutes CPD & Institute of Hospitality Approved

This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of this criminal activity. This information is broken down into the following sections; Why corruption and bribery occur, The UK Bribery Act, Anti-bribery policies, anti-bribery management systems and how to deal with bribery in the workplace.

£25 + VAT

Autism Awareness

4 Modules 30 Minutes CPD Approved

This course will provide you with an understanding of what autism is and how it affects a child's daily life. It will touch on some of the typical behaviors associated with it and how to can provide effective support for those with the condition. It also discusses what happens during the diagnosis process, some of the intervention methods that can help manage the condition and suggests some simple adaptations you can make to improve a child with autism's day to day life.

£25 + VAT

Assessing Display Screen Equipment

15 Modules 110 Minutes IIRSM & CPD Approved

This course is aimed at companies who employ users of display screen equipment, or DSE as it's often called and is intended to be completed by those who will be assessing the DSE set ups of employees. DSE is a term that covers a wide range of equipment. If equipment like this is not set up correctly, users are at increased risk from certain disorders.

£25 + VAT

Basic Fire Safety Awareness

6 Modules 60 Minutes IFE, CPD, IIRSM, Gatehouse Awards, Institute of Hospitality & IOSH Approved

This online fire safety training course is aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace. The course provides candidates with a general understanding of basic fire awareness including what should be done in the event of a fire , how to prevent one occurring and the protocol of extinguishing a fire. This course can help to make a safer working environment for everyone in your workplace.

£25 + VAT

Basic Fire Safety Awareness for Care Homes

6 Modules 60 Minutes CPD, IIRSM, Gatehouse Awards & IOSH Approved

This course explains, in brief, why fires occur and what actions you must take to help prevent them starting and the actions you must take when they do. By completing this course you will be making your workplace a safer environment. This course is a variation on the Basic Fire Awareness course that contains information that is specific to employees of care and residential homes.

£25 + VAT

Basic Legionella Management

6 Modules 75 Minutes CPD, IIRSM & Gatehouse Awards Approved

This course explains the background to Legionella, the potential risks associated with water systems and how these can be prevented or controlled. It helps you to understand the risk that Legionella poses and helps you develop the systems and working practices you need to stay ahead. It gives you enough knowledge to get a Legionella control programme off the ground yourself – or make confident, informed choices when commissioning others to take this on for you.

£30 + VAT

Behavioural Safety

6 Modules 45 Minutes IIRSM & IOSH Approved

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of 'at risk behaviours' and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.

£30 + VAT

Conflict Resolution in the Workplace

6 Modules 45 Minutes CPD, IIRSM & Institute of Hospitality Approved

Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.

£25 + VAT

Children and Young People's Mental Health

8 Modules 90 Minutes CPD Approved

This course will cover a range of important topics related to mental health conditions that children and young people can experience including the signs of many mental health conditions including ADHD, Depression, Eating Disorders and self harm. You’ll learn about symptoms and causes and the actions you can take if you suspect someone may need help.The course also discusses mental health professionals and their roles, along with parents and how they can get involved. Finally you’ll learn about practical techniques you can use to help young people or children.

£25 + VAT

Covid-19 Safe Workplaces

3 Modules 30 Minutes CPD & IIRSM Approved

This course explores the risk to workers caused by the Covid-19 virus and covers actions that can be taken by employers and employees to protect themselves and each other as they return to work. The content of this course is based on the latest information from the UK government and the NHS.

£25 + VAT

Control of Substances Hazardous to Health (COSHH)

10 Modules 125 Minutes IIRSM & Institute of Hospitality Approved

This course covers what you need to know about the Control of Substances Hazardous to Health. It's aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people.

£25 + VAT

Cyber Security

2 Modules 25 Minutes CPD & IIRSM Approved

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches.

This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.

£25 + VAT

Customer Service

9 Modules 75 Minutes CPD Approved

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

£25 + VAT

Depression Awareness

5 Modules 45 Minutes

Over 350 million people in the world are affected by depression. This online course will raise awareness of depression and how it can be recognised, diagnosed, classified and treated. It starts by looking at diagnoses before moving on to define the various types of depression, you'll also learn about other disorders. It looks at the causes, everyday factors that can affect it and how it can affect adults, teenagers and children and how you can get help. There’s information on techniques you can use to help and also the roles played by exercise, diet and lifestyle.

£25 + VAT

Dementia Awareness

4 Modules 25 Minutes CPD Approved

This course is intended to give you an overview of the common types and symptoms of dementia as well as going into how it can affect the brain in different ways. It also covers strategies to use with clients with dementia and dealing with challenging behaviour. The course is intended for anyone who works with or around people that may be living with dementia.

£25 + VAT

Developing Good Employee Relations

7 Modules 45 Minutes CPD & IIRSM Approved

This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.

£25 + VAT

Developing A Workplace Mental Health Policy

2 Modules 20 Minutes CPD & IIRSM Approved

When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships.

This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.

£25 + VAT

Diabetes Awareness

3 Modules 45 Minutes CPD Approved

Diabetes is a serious lifelong health condition that occurs when the amount of glucose, or sugar, in the blood is too high. If left untreated, high blood glucose levels can cause serious health complications.

This course is aimed at people working in the health and social care sector and will provide an overview of the condition, the common symptoms that might indicate someone has diabetes, methods of diagnosis, some possible treatments and common complications that can affect those with the condition.

£20 + VAT

Developing Teamwork

4 Modules 30 Minutes CPD, IIRSM & ILM Approved

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.

£25 + VAT

Disciplinary Procedures

5 Modules 45 Minutes CPD Approved

The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary. This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

£25 + VAT

Dignity and Privacy

7 Modules 50 Minutes CPD Approved

The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected.

£20 + VAT

Drug and Alcohol Awareness

8 Modules 80 Minutes CPD, IIRSM & Institute of Hospitality Approved

This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.

£25 + VAT

Display Screen Equipment Awareness

9 Modules 50 Minutes IIRSM & IOSH Approved

This course is aimed at users of display screen equipment, or DSE as it's often called.

DSE is a term that covers a wide range of equipment. If DSE equipment like this is not set up correctly, users are at increased risk from certain disorders. As an employee, you share the responsibility to keep people safe at work. That means undergoing relevant training and ensuring that rules are followed.

£25 + VAT

Effective Delegation

9 Modules 110 Minutes CPD Approved

This course will start with the essentials - defining exactly what we mean by delegation and why it's so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more...

£25 + VAT

Duty of Care

6 Modules 50 Minutes CPD Approved

A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first. This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.

£20 + VAT

Emergency First Aid at Work - Online Annual Refresher

16 Modules 150 Minutes IIRSM, Institute of Hospitality & CPD Approved

This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.In the most serious situations a first aider's role will be to assess the scene so that accurate information can be passed to Emergency services and then to act appropriately to try and increase the patients odds of survival.

£25 + VAT

Emergency First Aid at Work for Irish Audiences

16 Modules 150 Minutes CPD Approved

What is Emergency First Aid? Well it’s exactly that, the first aid to be offered if an incident occurs. Not many of us are confronted with scenes of blood and gore in our everyday lives – so usually first aid could be as simple as sticking a plaster on a small cut.

But what if you did find yourself confronted with a more serious situation. This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.

£25 + VAT

End of Life Care

5 Modules 25 Minutes CPD Approved

End of life care should be several things, compassionate, cost effective, holistic and effective. There are usually a number of people involved in the care of people at the end of their life and it can be a difficult process to be part of. This course will provide you with information about what to expect, how to handle some of the emotions associated with this time, and working with the other professionals involved in end of life care.

£20 + VAT

Electrical Safety

6 Modules 45 Minutes IIRSM & IOSH Approved

This course will start by covering the many benefits electricity brings to society, as well as its key components voltage, current and resistance. It will explain the two main types of electricity, cover UK accident and death statistics, and describe a simple way of remembering the electrical hazards. It then goes on to provide basic instructions about how you could safely help someone you suspect has received an electric shock.

£25 + VAT

Epilepsy Awareness

3 Modules 30 Minutes CPD Approved

This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is and how the brain can be affected. It will introduce some possible seizure triggers and describe what to do when someone has a seizure. It will also discuss some of the treatments offered to people with epilepsy and provide practical advice on what you can do if you witness someone having a seizure.

£20 + VAT

Equality, Diversity and Discrimination

10 Modules 70 Minutes

In this course we're going to be discussing two topics, 'equality' and diversity' and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

£30 + VAT

Fire Doors

5 Modules 40 Minutes

This short course provides you with an introduction to fire doors in the workplace and why they play an important part in fire safety planning. The course establishes exactly what a fire door is, exactly why fire doors are important and how they should be used correctly to ensure the safety of people and property. Finally the course explores the practical steps that can be taken to ensure your workplace fire doors are up to standard.

£25 + VAT

Fire Extinguisher

3 Modules 25 Minutes CPD, IIRSM, Gatehouse Awards, Institute of Hospitality & IOSH Approved

This course will identify the different types of fire extinguishers that might be installed within your workplace. It will discuss which ones should be used for different types of fires and how you can assess the risk factor involved upon finding a fire in your workplace. At the end of the final module you will be presented with a simulation that will test what you've learnt.

£20 + VAT

Fire Marshal

16 Modules 220 Minutes CPD, IIRSM, Gatehouse Awards & Institute of Hospitality Approved

The main outcome of this training course is to provide you with the knowledge to carry out the functions of a fire marshal. - Please note, this course also contains all of the content in the Basic Fire Awareness and Fire Extinguisher courses.

£25 + VAT

Fire Marshal for Care Homes

16 Modules 220 Minutes CPD, IIRSM & Gatehouse Awards Approved

The main outcome of this training course is to provide you with the knowledge to carry out the functions of a fire marshal. - Please note, this course also contains all of the content in the Basic Fire Awareness and Fire Extinguisher courses. This course is a variation on the Fire Marshal course that contains information that is specific to employees of care and residential homes.

£25 + VAT

Health and Safety in a Care Setting

9 Modules 80 Minutes CPD & IIRSM Approved

Care Homes are different to other workplaces as they are homes as well as places of work. They should be places where the residents are respected, and where everyone’s health and safety is managed effectively. To achieve this, everyone involved must understand their responsibilities.

This course discusses the legislation that applies to care homes along with developing safe systems of work. It also covers what to do in some common situations you might encounter as well as some emergency situations. It concludes by discussing some aspects of the work environment and staff welfare.

£20 + VAT

Handling Information in a Care Setting

2 Modules 20 Minutes CPD Approved

This course provides an introduction to the concept of handling information in care settings. At the end of the course you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information. The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as 'need to know' and 'consent'.

£20 + VAT

Infection Control

7 Modules 60 Minutes IIRSM & CPD Approved

This course will start by defining infection prevention and control and explaining the impact of good and bad infection control. It then goes into detail about the legislation that applies to infection control, the different types of microorganisms, how bacteria are transmitted, the chain of infection, and much more...

£20 + VAT

Introduction to Early Years Foundation Stage

4 Modules 60 Minutes CPD Approved

This course aims to provide a gentle introduction to the expectations of the Early Years Foundation Stage and it can also act as a refresher for those wanting to update their knowledge. It will introduce you to some of the key documents and legislation that relate to Early Years providers, the process for registering with Ofsted and the various policies and procedures that need to be in place. It also covers learning and development requirements, how to observe and assess the progress of children in your care and the safeguarding and welfare requirements laid out in the EYFS Framework.

£20 + VAT

Introducing GDPR

5 Modules 60 Minutes CPD Approved

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing.

Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there's important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report

£25 + VAT

Introduction to Personal Safety for Lone Workers

5 Modules 35 Minutes

This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers.

It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety.

£25 + VAT

Introduction to Emotional Intelligence

4 Modules 50 Minutes CPD & IIRSM Approved

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

£50 + VAT

Introduction to the Safe Handling of Medicines

7 Modules 60 Minutes CPD Approved

This Introduction to the Safe Handling of Medicines course will start by explaining the key terminology used when handling medicines. It then goes into detail about the roles of the people involved, some of the different groups of medicines, providing different levels of support to patients, infection control, label interpretation and much more.

£20 + VAT

Introduction to Risk Assessment

8 Modules 90 Minutes IIRSM & CPD Approved

At the end of this course, candidates will have an understanding of what a risk assessment is and how to complete one. To achieve this the course will define important terms, provide some basic background information to explain how important risk assessments are and discuss some of the legislation that applies. It will then go on to provide practical advice on how to identify hazards and analyse risk before finishing off by explaining the responsibilities of both employers and employees with regards to risk assessment.

£25 + VAT

Leadership Skills

6 Modules 90 Minutes CPD & ILM Approved

A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the important techniques and theories that can help you to improve your leadership skills and be more effective in your role.

£35 + VAT

Ladder Safety

6 Modules 40 Minutes

This short course provides a detailed exploration into ladder safety.

You will learn about the different types of ladders, how to check and secure a ladder, and what a competent person looks at during a ladder inspection along with the laws that govern ladder safety.

£25 + VAT

Lockdown Procedure in Schools

11 Modules 60 Minutes CPD Approved

This course will start by introducing the learning outcomes and role of the lockdown officer, then discuss some of the likely reasons for a lockdown, go over some of the steps you can take to prepare your school for lockdown as well as what to do in the event of a lockdown taking place.

£25 + VAT

Learning Disability Awareness

8 Modules 50 Minutes CPD Approved

This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person centred approach to care will get the best results and look at how management must perform, and at the needs of the individual. I will also discuss overcoming the stigma attached to learning disabilities and much more.

£20 + VAT

Managing Meetings

6 Modules 60 Minutes CPD Approved

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be.

It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise.

Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

£25 + VAT

Managing Occupational Health and Wellbeing

8 Modules 90 Minutes CPD Approved

This course explains the key elements, procedures and activities involved in successful Occupational Health and Safety Management in the workplace. The course show how professional Occupational Health and Safety Management benefits individuals and organisations.

£25 + VAT

Managing Sickness and Absence

3 Modules 30 Minutes CPD Approved

This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.

£25 + VAT

Manual Handling

7 Modules 75 Minutes IIRSM, CPD & IOSH Approved

Important note: Please note that this is an awareness course only, if your duties include manual handling you will also need further practical training.

This course outlines exactly what constitutes manual handling and covers the regulations and legislation that apply to manual handling tasks. It then goes on to cover safe handling techniques and how to develop good habits in relation to manual handling. It finishes off by introducing some practical solutions and the use of mechanical aids.

£25 + VAT

Mental Capacity Act and Deprivation of Liberty Safeguards

4 Modules 75 Minutes CPD Approved

This course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times.

£20 + VAT

Mental Health Awareness

3 Modules 25 Minutes CPD Approved

This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions. As well as providing some practical advice on how you can work effectively with those affected by these conditions.

£20 + VAT

Mental Health First Aid

7 Modules 90 Minutes CPD and Gatehouse Awards Approved

Mental Health First Aid teaches participants how to notice and support individuals who may be experiencing mental health issues or exhibiting the signs of substance use in a work environment. They are also taught how to connect those people with appropriate help from fellow employees, community resources or healthcare professionals.

£25 + VAT

Modern Slavery

3 Modules 40 Minutes

This course covers the main aspects and concerns over modern slavery, particularly in the UK. It goes into the movement, harbouring and recruitment of adults and children with example case studies. You will discover who’s vulnerable to human trafficking and the subject will be discussed from a victim’s perspective top show the devastation that can occur from such an act. Finally you will be shown contacts and charities that can help if support is needed.

£25 + VAT

Moving and Handling People

13 Modules 150 Minutes

The course outlines the dangers and legislation that applies to moving and handling people as well as showing a range of techniques and equipment that can be used. The course also highlights the importance of proper risk assessments and care plans.

£20 + VAT

Nutrition and Hydration

7 Modules 65 Minutes CPD Approved

This course will start by defining the various terms used when talking about nutrition and hydration in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify the reasons why vulnerable people might suffer with dehydration and the tools you can use to identify people that are at risk of malnutrition and the steps you can take to deal with this condition.

£20 + VAT

Personal Protective Equipment

7 Modules 60 Minutes CPD, IIRSM & IOSH Approved

This course will show how wearing PPE plays a crucial role in preventing and reducing fatalities, injuries and diseases at work. It includes details of a wide range of PPE options, examines the legislation and regulations and also covers the role risk assessment plays in the selection and use of PPE. The course concludes with advice on how to use, fit and wear PPE and its physical and theoretical limitations.

£25 + VAT

Paediatric First Aid

9 Modules 115 Minutes CPD & IIRSM Approved

The aim of this course is to equip you with the theoretical knowledge, skills and confidence you need to deal with paediatric first aid situations. It covers all of the key topics including: emergency planning, assessing a situation, basic Life Support, CPR, shock, fractures, bleeding and a range of other minor illness and injuries.

Please be aware that having a theoretical knowledge on its own is not enough to be considered competent in paediatric first aid and practical demonstration in some areas is required to complete this training.

£25 + VAT

Person-Centred Care

6 Modules 45 Minutes CPD Approved

This course will give you an understanding of person centred approaches for care and support, and how to implement a person-centred approach in an adult social care setting. It starts by explaining what we mean by person centred care and where this term originated. It then goes on to analyse the values represented by person centred care and explains why care should be as much as possible tailored to each service user. Finally it will give you an overview of care plans, daily reports, the importance of obtaining consent and much more.

£20 + VAT

Positive Handling in Schools

9 Modules 100 Minutes CPD Approved

This course will start by looking at some examples and statistics which highlight the seriousness and extent of aggressive pupil behaviour, it will then go on to explain how you can identify the stages of aggression and provide some tips on how you could de-escalate a pupil before they lash out. It also looks at where the law stands on this subject and finally best practice in theory if you ever do need to restrain a pupil.

£20 + VAT

Principles of Communication

7 Modules 75 Minutes CPD Approved

This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

£20 + VAT

Problem Solving in a Workplace

3 Modules 30 Minutes CPD Approved

This course covers a range of problems that occur in the workplace- and how they can be recognised, controlled and solved. You’ll learn about the three main areas in which problems occur and how personalities can clash because of poor communication and differences of opinion. There will be information on how issues can be solved in a professional manner and finally discuss arbitration, negotiation and compromise which can bring resolution to the workplace making it a better environment for everyone.

£25 + VAT

Project Management

6 Modules 90 Minutes CPD Approved

The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful. This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.

£25 + VAT

Safeguarding Adults

5 Modules 80 Minutes CPD Approved

This course is aimed at anyone who has a duty of care for, or comes into contact with, adults in need of care and support, either as a paid professional or a volunteer. You and the organisation you work for must take appropriate measures for the protection of adults in your care, while still ensuring they are supported and empowered. This course can bring you one step closer to being able to do this.

£25 + VAT

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 – RIDDOR

4 Modules 25 Minutes

This course provides you with an introduction to the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013, otherwise known as RIDDOR. It explains what it’s purpose is and discusses the different injuries, diseases and dangerous occurrences that are covered or exempt under the legislation. Finally it shows you how to complete and submit a RIDDOR report and the law pertaining it.

£25 + VAT

Sexual Harassment in the Workplace

8 Modules 55 Minutes CPD Approved

This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.

£25 + VAT

Safeguarding Children

5 Modules 75 Minutes CPD Approved

Safeguarding is a term that describes the work and processes undertaken to minimise and manage the risks involved to vulnerable children. During this training video you will hear many facts, figures and details surrounding the risk to children, the types of abuse suffered, how to recognise the signs of abuse and key safeguarding legislations put in place to minimise the abuse of children.

£25 + VAT

Slips, Trips and Falls

5 Modules 60 Minutes IIRSM & IOSH Approved

This course will introduce you to some of the statistics relating to slips, trips and falls and dispel some of the myths surrounding them. It also touches on the law as it relates to slips, trips and falls. It contains real examples of where things have gone wrong and some practical steps that could have been taken to prevent these incidents. The course also covers some of the straightforward changes that can be made in most businesses to significantly reduce the risk of a slip, trip or fall incident occurring.

£25 + VAT

Sharps Awareness

7 Modules 55 Minutes CPD, IIRSM & IOSH Approved

In this course you'll learn about the prevalence and different types of 'sharps litter' that can be found in the UK.

It then covers the primary and secondary risks from sharps including some of the common blood borne viruses. It also covers the responsibilities of employers, the equipment needed and the effectiveness of PPE. Finally, it'll cover how to report discarded sharps and the correct procedures to follow if you're unlucky enough to receive a sharps injury.

£20 + VAT

Stress Management

4 Modules 30 Minutes IIRSM & CPD Approved

Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you.

This course will cover an introduction to stress and why it's a problem, some of the causes of stress and some ways to minimise the risk of stress.

£25 + VAT

Stroke Awareness

4 Modules 55 Minutes CPD Approved

Strokes are the fourth single leading cause of death in the UK, as well as a leading cause of disability. Being aware of the causes and symptoms will help you act fast in a situation where you suspect someone is having a stroke and provide them with the best chance of receiving the treatment they need and minimising the long term impact of the condition.

This course will cover the types of strokes, the symptoms, and risk factors. It will also cover the treatment options and the longer term impact of the condition.

£20 + VAT

Supervising Mental Health at Work

2 Modules 25 Minutes CPD Approved

This course will look at supervising stress and mental health at work and show you how to create a good mental health culture in your workplace. It starts by examining the negative effects of poor mental health and considers the benefits of intervention by employers. You’ll learn about the six main areas that can lead to work- related stress and discover how to recognise when individuals are at risk of stress. Finally you will learn how to promote a good mental health culture within your workplace.

£25 + VAT

Time Management

6 Modules 105 Minutes CPD Approved

More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner. This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively - whether in your ordinary day or when deadlines loom and the pressure is building.

£25 + VAT

Understanding your Role in Care

7 Modules 40 Minutes CPD Approved

This course will define social care and talk about why people choose it as a career and what its goals and objectives are. It will also cover job descriptions, person centred care, understanding code of practices and the basics of government legislation. Finally it will touch on dealing with conflicts at work.

£20 + VAT

Your Personal Development

8 Modules 35 Minutes CPD Approved

The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more.

£25 + VAT

Level 1 Food Safety – Catering

5 Modules 50 Minutes CPD, IIRSM, Gatehouse Awards, Institute of Hospitality & IOSH Approved

Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 1 course is about minimising the level of potential hazards in a food catering setting.

£20 + VAT

Level 2 Food Safety – Catering

4 Modules 75 Minutes CPD, IIRSM, Gatehouse Awards & Institute of Hospitality Approved

Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management.

This level 2 course is about minimising the level of potential hazards in a food catering setting.

£20 + VAT

Supervising Food Safety - Level 3

16 Modules 260 Minutes CPD, IIRSM, Gatehouse Awards & Institute of Hospitality Approved

This is a detailed course that starts with basic definitions, then follows a logical path through other topics including, types of food hazards, personal hygiene, pest control, legislation, enforcement, and the design and cleaning of premises and equipment. It also discusses how to implement a successful food safety management system. There's a wide range of topics because an effective Food Safety Management System, professionally run, protects your customers, your staff, and the reputation of your company.

£125 + VAT