Swiftcert Training

Leadership Skills

6 Modules 90 Minutes CPD & ILM Approved

A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the important techniques and theories that can help you to improve your leadership skills and be more effective in your role.

£35 + VAT

Project Management

6 Modules 90 Minutes CPD Approved

The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful. This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.

£25 + VAT

Developing Teamwork

4 Modules 30 Minutes CPD, IIRSM & ILM Approved

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.

£25 + VAT

Conflict Resolution in the Workplace

6 Modules 45 Minutes CPD, IIRSM & Institute of Hospitality Approved

Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.

£25 + VAT

The Principles of Performance Management

7 Modules 55 Minutes CPD Approved

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It's about setting achievable goals for the organisation and targets for individuals and teams.

£25 + VAT

Achieving Food Hygiene Rating Level 5

7 Modules 50 Minutes CPD, IIRSM, Institute of Hospitality & IOSH Approved

This course is intended to give you an overview of how the National Food Hygiene Rating Scheme works, what the scoring criteria are and how these are assessed by the inspectors, the appeals process, the Safer Food Better Business management system, E-Coli and concludes with some practical advice for ensuring your premises gets the best score possible.

£30 + VAT

Anti-Bribery and Corruption

5 Modules 50 Minutes CPD & Institute of Hospitality Approved

This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of this criminal activity. This information is broken down into the following sections; Why corruption and bribery occur, The UK Bribery Act, Anti-bribery policies, anti-bribery management systems and how to deal with bribery in the workplace.

£25 + VAT

Anti Harassment and Bullying

4 Modules 32 Minutes CPD Approved

This course covers the commitments that should be laid out in your company's anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

£25 + VAT

Anti-Money Laundering

5 Modules 50 Minutes CPD & Institute of Hospitality Approved

This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.

£25 + VAT

Basic Legionella Management

6 Modules 75 Minutes CPD, IIRSM & Gatehouse Awards Approved

This course explains the background to Legionella, the potential risks associated with water systems and how these can be prevented or controlled. It helps you to understand the risk that Legionella poses and helps you develop the systems and working practices you need to stay ahead. It gives you enough knowledge to get a Legionella control programme off the ground yourself – or make confident, informed choices when commissioning others to take this on for you.

£30 + VAT

Behavioural Safety

6 Modules 45 Minutes IIRSM & IOSH Approved

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of 'at risk behaviours' and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.

£30 + VAT

Cyber Security

2 Modules 25 Minutes CPD & IIRSM Approved

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches.

This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.

£25 + VAT

Developing A Workplace Mental Health Policy

2 Modules 20 Minutes CPD & IIRSM Approved

When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships.

This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.

£25 + VAT

Depression Awareness

5 Modules 45 Minutes

Over 350 million people in the world are affected by depression. This online course will raise awareness of depression and how it can be recognised, diagnosed, classified and treated. It starts by looking at diagnoses before moving on to define the various types of depression, you'll also learn about other disorders. It looks at the causes, everyday factors that can affect it and how it can affect adults, teenagers and children and how you can get help. There’s information on techniques you can use to help and also the roles played by exercise, diet and lifestyle.

£25 + VAT

Developing Good Employee Relations

7 Modules 45 Minutes CPD & IIRSM Approved

This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.

£25 + VAT

Disciplinary Procedures

5 Modules 45 Minutes CPD Approved

The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary. This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

£25 + VAT

Display Screen Equipment Awareness

9 Modules 50 Minutes IIRSM & IOSH Approved

This course is aimed at users of display screen equipment, or DSE as it's often called.

DSE is a term that covers a wide range of equipment. If DSE equipment like this is not set up correctly, users are at increased risk from certain disorders. As an employee, you share the responsibility to keep people safe at work. That means undergoing relevant training and ensuring that rules are followed.

£25 + VAT

Drug and Alcohol Awareness

8 Modules 80 Minutes CPD, IIRSM & Institute of Hospitality Approved

This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.

£25 + VAT

Equality, Diversity and Discrimination

10 Modules 70 Minutes

In this course we're going to be discussing two topics, 'equality' and diversity' and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

£30 + VAT

Effective Delegation

9 Modules 110 Minutes CPD Approved

This course will start with the essentials - defining exactly what we mean by delegation and why it's so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more...

£25 + VAT

Introducing GDPR

5 Modules 60 Minutes CPD Approved

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing.

Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there's important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report

£25 + VAT

Introduction to Emotional Intelligence

4 Modules 50 Minutes CPD & IIRSM Approved

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

£50 + VAT

Managing Meetings

6 Modules 60 Minutes CPD Approved

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be.

It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise.

Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

£25 + VAT

Introduction to Risk Assessment

8 Modules 90 Minutes IIRSM & CPD Approved

At the end of this course, candidates will have an understanding of what a risk assessment is and how to complete one. To achieve this the course will define important terms, provide some basic background information to explain how important risk assessments are and discuss some of the legislation that applies. It will then go on to provide practical advice on how to identify hazards and analyse risk before finishing off by explaining the responsibilities of both employers and employees with regards to risk assessment.

£25 + VAT

Managing Sickness and Absence

3 Modules 30 Minutes CPD Approved

This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.

£25 + VAT

Managing Occupational Health and Wellbeing

8 Modules 90 Minutes CPD Approved

This course explains the key elements, procedures and activities involved in successful Occupational Health and Safety Management in the workplace. The course show how professional Occupational Health and Safety Management benefits individuals and organisations.

£25 + VAT

Objective Setting

3 Modules 30 Minutes CPD Approved

This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.

£25 + VAT

Modern Slavery

3 Modules 40 Minutes

This course covers the main aspects and concerns over modern slavery, particularly in the UK. It goes into the movement, harbouring and recruitment of adults and children with example case studies. You will discover who’s vulnerable to human trafficking and the subject will be discussed from a victim’s perspective top show the devastation that can occur from such an act. Finally you will be shown contacts and charities that can help if support is needed.

£25 + VAT

Presentation Skills

6 Modules 55 Minutes CPD Approved

Giving a successful presentation can be one of the hardest parts of many people's jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

£25 + VAT

Prevent Duty

8 Modules 65 Minutes IIRSM & CPD Approved

This course starts with an overview of the Government's Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk based approach, what to do if you are concerned and much more.

£25 + VAT

Principles of Communication

7 Modules 75 Minutes CPD Approved

This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

£20 + VAT

Problem Solving in a Workplace

3 Modules 30 Minutes CPD Approved

This course covers a range of problems that occur in the workplace- and how they can be recognised, controlled and solved. You’ll learn about the three main areas in which problems occur and how personalities can clash because of poor communication and differences of opinion. There will be information on how issues can be solved in a professional manner and finally discuss arbitration, negotiation and compromise which can bring resolution to the workplace making it a better environment for everyone.

£25 + VAT

Sexual Harassment in the Workplace

8 Modules 55 Minutes CPD Approved

This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.

£25 + VAT

Stress Management

4 Modules 30 Minutes IIRSM & CPD Approved

Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you.

This course will cover an introduction to stress and why it's a problem, some of the causes of stress and some ways to minimise the risk of stress.

£25 + VAT

Supervising Mental Health at Work

2 Modules 25 Minutes CPD Approved

This course will look at supervising stress and mental health at work and show you how to create a good mental health culture in your workplace. It starts by examining the negative effects of poor mental health and considers the benefits of intervention by employers. You’ll learn about the six main areas that can lead to work- related stress and discover how to recognise when individuals are at risk of stress. Finally you will learn how to promote a good mental health culture within your workplace.

£25 + VAT

The Principles of Performance Management

7 Modules 55 Minutes CPD Approved

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It's about setting achievable goals for the organisation and targets for individuals and teams.

£25 + VAT

Time Management

6 Modules 105 Minutes CPD Approved

More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner. This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively - whether in your ordinary day or when deadlines loom and the pressure is building.

£25 + VAT

Workplace Health and Safety

7 Modules 45 Minutes IIRSM, CPD & IOSH Approved

At the end of this course you will have an understanding of health and safety legislation and you'll be able to list common causes of accidents.

You'll also be able to understand good practice in relation to electricity and describe the use of safe manual handling techniques as well as be able to describe good practice associated with COSHH regulations, be able to describe your action in the event of a fire and also you will know how to deal with an accident.

£25 + VAT