Privacy Policy

Effective Date: 01/07/2025 Last Updated: 01/07/2025
Company Name: Swiftcert
Website: Swiftcerttraining.co.uk

1. Introduction

Swiftcert respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our online training services.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Swiftcert DOES NOT use cookies for tracking customer data for any reason. We NEVER sell or distribute any data collected during

the purchase or account use of this site.

We collect personal and usage data when you:

• Register for an account

• Purchase a training course

• Contact us via email, chat, or web forms

• Subscribe to newsletters or updates

Types of Information Collected:

• Full name

• Email address

• Company name (for business clients)

• Billing address and payment details (processed via third-party providers)

• Login credentials

• IP address, browser type, and device information where deemed necessary to validate a login attempt.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage access to our training content

• Process payments and send receipts

• Communicate updates and respond to inquiries

• Improve our content, website, and user experience

• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share data only with:

• Service Providers (e.g., payment processors, email platforms)

• Business Clients (only for B2B accounts, to report user progress)

• Legal Authorities (if required by law or to protect rights)

All third-party partners are contractually obligated to maintain the confidentiality of your information.

5. Data Storage and Security

We use industry-standard security measures to protect your personal data. All data is stored on secure servers and transmitted using encrypted protocols (SSL/TLS). While we strive to protect your data, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking Technologies

We DO NOT use cookies on the Swiftcert website all GDRP related information can be found here

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Opt out of marketing communications at any time

To exercise your rights, please contact us using the contact form here

8. Data Retention

We retain your personal data only for as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

9. International Users

If you are accessing our services from outside The United Kingdom, your information may be transferred to and stored in countries where data protection laws may differ from those in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

📧 Email: businessmanager@swiftcerttraining.co.uk
📞 Phone: 0330 043 1781
⏱ Support Hours: UK based phone support open 9am -5pm Monday to Friday